Customer Reviews

Dan was amazing, once he finally answered my emails, kept me posted, and pulled it out of the bag, Offering advice, and even all my stupid questions days later.

Jon Carter, Gravells Kia Bridgend

2026-09-11

Had a charging problem with my EV6 on a journey from London to aunty’s funeral in Milford Haven which left me without enough charge to complete the journey. Gravells Kia in Abergavenny were incredible. Cath who took my call and booked the car in was

John Reynolds, Gravells Kia Abergavenny

2026-09-10

The service and help and experience that we (Kev & Bev) received at this showroom was exceptional and would like to thank Sam Fitzer for his help and that his personable professional no pressure demeanour put us completely at ease - thank you again S

Kevin O, Gravells Kia Hereford

2026-09-09

Excellent experience with Rush. Clear communication and very good customer service.

Ryan Parry, Gravells Kia Abergavenny

2026-09-08

Rush Brown was fantastic from the get go. He was knowledgeable about everything I asked, kept me updated regularly about when my new car was due in, changed appointment times at the last minute to accommodate me, and went through everything on my new

Rachael Jones, Gravells Kia Abergavenny

2026-09-08

What a fantastic experience of purchasing my new Kia EV5 at Kia Bridgend. A special mention to Carwyn & Dan who have been great to deal with. If you want a great service and to enjoy your next car buying experience don’t hesitate in visiting this gar

Gareth Grant, Gravells Kia Bridgend

2026-09-04

Rush Brown, top guy very good sales executive, I would 100% recommend him.

Aubrey Webb, Gravells Kia Abergavenny

2026-09-04

5 stars for gravells and Rush Brown. Excellent service from sales and servicing. Rush was a pleasure to deal with, wasn't pushy and would highly recommend to anyone looking to buy a car. Went that extra mile to ensure that I was happy.

Matthew Lyons, Gravells Kia Abergavenny

2026-09-04

Dropped my car off for service and mot, 10 mins later driving home in the promised courtesy car. Email the following morning with the inspection report followed by a phone call to say the mot was completed. Returned the courtesy car, paid my bill and

Gordon Potter, Gravells Kia Bridgend

2026-09-03

Great service. Rhodri Chaplin was friendly, knowledgeable and helpful. He explained everything to us, making sure we had all the information to enable us to make the best and informed choice for us.

Pauline Roden-Sharpe, Gravells Kia Abergavenny

2026-09-02

Great service. Special thanks to James for his help during our purchase.

Kirstie Pask, Gravells Kia Narbeth

2026-09-02

Rush Brown was so helpful, knowledgeable and we had a great experience buying our new Kia. Thank you for excellent service 😊

Lesley Line, Gravells Kia Abergavenny

2026-09-01

Rush Brown was EXCEPTIONAL, a good service from the start to the finish. Would recommend.

John Holden, Gravells Kia Abergavenny

2026-09-01

Excellent advice on choosing a new Kia Sportage with the suitable spec. Jason the Sales Manager was most helpful throughout the process of arranging a Lease contract for this new vehicle. Excellent service in collection and a thorough explanation of

Keith James, Gravells Kia Narbeth

2026-09-01

Rush Brown was friendly, helpful and extremely knowledgeable. Explained everything clearly during handover.

Paul Tottle, Gravells Kia Abergavenny

2026-09-01

⭐⭐⭐⭐⭐ Outstanding Service from Gravells Garage I recently purchased a new Kia Sportage from Gravells Garage and I honestly couldn’t be happier with the whole experience. From the moment I walked through the door, the service was professional, friend

Roonz _ftw, Gravells Kia Abergavenny

2026-08-31

I just bought a pre-owned Kia e-niro from Rush at Gravells in Abergavenny and had great service from start to beginning. Rush was very knowledgeable and gave my wife and I the time and space to make a difficult decision on our next car. I really appr

Trevor Lyons, Gravells Kia Abergavenny

2026-08-29

Rush Brown was really helpful, excellent service, nothing was too much for him, thank you so much

Maria Carvajal, Gravells Kia Abergavenny

2026-08-28

We were really glad that we met up with Sam Fitzer. He arranged for us to take a PV5 home so that we could be sure that our bikes would fit comfortably inside. There was no pressure, just helpful, well informed guidance. The trade in and hand over pr

Dave Miles, Gravells Kia Hereford

2026-08-28

Lewis is a very professional salesman, efficient and well presented. Fluent with his delivery from start to finish and his knowledge of sales and we are completely satisfied of our a modern car. Diolch lewis Would highly recommend to others to purch

John alan Jones, Gravells Kidwelly Dacia

2026-09-07

My wife and myself bought a car from Gravells about 2 weeks ago and we are absolutely over the moon with the vehicle. It’s the second time we have purchased a vehicle from the Kidwelly branch and I think in the near future we will be going back again

Ian Evans, Gravells Kidwelly Dacia

2026-09-06

I bought a Bigster from Gravells, dealt with Karl Goble and was very happy with how the purchase was handled

Carol Onslow, Gravells Kidwelly Dacia

2026-08-28

Very pleased with the car, still finding things out, switches etc, surprise,surprise what did we find underneath the car?, one spare wheel and a car jack in a compartment in the car.

bridget bale, Gravells Kidwelly Dacia

2026-08-28

Excellent service as always. Thank you Ollie for going above and beyond!

Nia Thomas, Gravells Kidwelly Dacia

2026-08-26

Amazing service from Karl Goble, helped chose the right car for our family, even spoke us through all the gadgets on the vehicle before we left, had a courtesy call to check how we were getting on. Highly recommend this garage

Jess Massey, Gravells Kidwelly Dacia

2026-07-31

Great service when we changed our car for a 2023 Clio. Very professional and courteous dealing with Karl Goble. Very happy with new car.

Glenn Evans, Gravells Kidwelly Dacia

2026-07-30

Karl was very attentive and quickly answered any questions I had. We love the Renault R5 and the whole experience was easy and professional. Thank you.

Vaughan Harries, Gravells Kidwelly Dacia

2026-07-30

Perfect service from Karl Goble. Thank you fir a smooth transaction. The jogger is perfect . Thank you

David Massey, Gravells Kidwelly Dacia

2026-07-17

Great service from Karl. Thank you 🙏

Jess Massey, Gravells Kidwelly Dacia

2026-07-14

Thank you, Lewis, for your patience and help through our purchase :-)

Carl Harding, Gravells Kidwelly Dacia

2026-07-07

I have always had a good customer service at Dacia Kidwelly. I wanted to change my vehicle and spoke to Ollie. He ran me through all the details and ordered my new vehicle. He is very efficient and knowledgeable. He completed all the paperwork fo

Angela Suggett, Gravells Kidwelly Dacia

2026-06-25

I was treated extremely well and the lovely Carl Goble was so helpful, making sure I understood how everything worked. He spent time showing me what everything was for and helped me set up the data, etc. I don't think I would have managed it without

Michelle Grant, Gravells Kidwelly Dacia

2026-06-23

Karl provided details of the vehicle i was interested in, whilst inside talked me through the salient details which i was interested in. At no time did i feel pressured to purchase the vehicle or the optional accessories. I will certainly do business

Peter Griffiths, Gravells Kidwelly Dacia

2026-06-22

Recently purchased a car through Gravells in Kidwelly. Karl was excellent, very friendly and explained everything in detail on the process and kept me up to date on the vehicle. When I picked the car up I also had a detailed demonstration on the car

Sarah Anthony, Gravells Kidwelly Dacia

2026-06-21

Great experience, Karl Goble was our salesperson, was able to identify what it was we wanted and needed, as had requirements such as needing to be able to fit a powered wheelchair in the boot. He didn't waste time showing us unsuitable cars, took le

Claire Jones, Gravells Kidwelly Dacia

2026-06-20

Great place to buy a car. The very knowledgeable salesman - Karl - was brilliant. No pushy sales talk - just good,honest advice on ordering a new vehicle.

Willows Farm, Gravells Kidwelly Dacia

2026-06-20

Dealt with Karl Goble in regards to my new Renault Symbioz. From the very start he was a pleasure to deal with. Professional courteous and a great ambassador for both Renault and Gravells. Would have no hesitation to recommend him and would definitel

A Williams, Gravells Kidwelly Dacia

2026-05-28

Just purchased my new esprit alpine Clio with Renault I was served by Ollie, fantastic customer service from him he explained everything and made everything feel at ease, I’m very happy with my new car! Thank you very much:)

Jonathan Evans, Gravells Kidwelly Dacia

2026-05-27

Bought a car at Gravells. Found it to be a smooth experience - Karl was great in his communication with me prior to pickup, and then Emyr was also really helpful the day I picked up the car. Would highly recommend!

Marc Williams, Gravells Kidwelly Dacia

2026-05-26