Customer Reviews

Rush brown was great at every step of the process, he helped me even though he had a week off work. I visited a couple of other car sales places and found them bullying and not for me. My daughter said "mum your not buying the salesman" I know that,

Jane, Gravells Kia Abergavenny

2026-10-26

I’ve got to give 5 stars!! The guys working at Kia Gravells really are amazing, so helpful and really knowledgeable. They have been excellent in helping us choose a new electric vehicle. We dealt mainly with Matthew who kept communicating throughout

Leighton Davies, Gravells Kia Kidwelly

2026-10-23

Just had a very pleasant experience part exchanging and purchasing my new Kia Sportage this morning. Rushane was the loveliest salesperson, personably yet professional. He was extremely knowledgeable and took the time to thoroughly show me all the ‘g

Nicola Evans, Gravells Kia Abergavenny

2026-10-23

Rush Brown was exceptionally and provided excellent customer service.

Barbara Rees, Gravells Kia Abergavenny

2026-10-23

Gravella Kia Abergavenny offer an alround fantastic service! Great team. Professional and always able to help.

Helen Rowland, Gravells Kia Abergavenny

2026-10-23

Excellent Support, over the last 6 1/2 years.

Trevor Holland, Gravells Kia Narbeth

2026-10-22

Recently visited for first year service on my Kia. Customer service at it's best from the helpful friendly and efficient reception staff. Job was completed in a timely manner, whilst I enjoyed a coffee in comfortable surroundings. This is a far cry

BRYAN GRIFFITHS, Gravells Kia Narbeth

2026-10-22

Great service from Dion and the team. Second car from them. Very helpful. Highly recommended.

Florence7245, Gravells Kia Hereford

2026-10-21

🌟 Absolutely Outstanding Service from Kia Bridgend! 🌟 I can’t thank Luke and Shaunah enough for their amazing help and service! I called them in a panic because my rear brakes were sticking, and I was due to go away the very next day, so I despera

Charlotte McGartland, Gravells Kia Bridgend

2026-10-21

Rush Brown was very helpful, great experience would definitely recommend.

peter morris, Gravells Kia Abergavenny

2026-10-21

Great customer service today from Andy and the team. Always leave after a visit feeling cared for and valued. Can't think of any way to improve. Andy always goes beyond brillinat

Paul Matthews, Gravells Kia Abergavenny

2026-10-20

Very happy with my recent experience here. Had to buy a car in a hurry after an accident and couldn't have felt better looked after. Matthew lewis was courteous, friendly and very helpful and got me the car I wanted in the quickest time possible. Hig

Felicity Clark, Gravells Kia Kidwelly

2026-10-20

Great team at Narberth, very happy with the service provided.

P Bergson, Gravells Kia Narbeth

2026-10-20

Mathew Lewis from the Kidwelly office was very welcoming and professional from the first chat through to picking up the car. He explained all options and upgrades. I would highly recommend going to see Matthew.

Jay Lucas Williams, Gravells Kia Kidwelly

2026-10-20

I recently bought my car and had a fantastic experience from start to finish. Matthew was absolutely brilliant throughout the whole process — friendly, helpful and professional. Thanks for everything

Rhiannon Jones, Gravells Kia Kidwelly

2026-10-20

The sales process was very smooth and Dion Robins kept me informed throughout. He gave me a good introduction to the new car. There was a pleasant, warm atmosphere about the place.

Bob Steadman, Gravells Kia Hereford

2026-10-20

Excellent service. The staff are so friendly and helpful. We love our new picanto!

joy saunders, Gravells Kia Narbeth

2026-10-20

Had a marvellous experience making our purchase of a Kia E3. Rush was amazing-so friendly and well informed. Very helpful and supportive. Extremely pleasant ☺️

Andrea Short, Gravells Kia Abergavenny

2026-10-19

Rush Brown Fantastic service , great knowledge , just an all round painless handover . Super job . Thank you Rush

Ash, Gravells Kia Abergavenny

2026-10-19

Rush Very helpful made process of buying a car very easy Michael Wood

Michael Wood, Gravells Kia Abergavenny

2026-10-19

Ollie was very helpful and accomodating. He didnt try to push for another vehicle, he accepted what we wanted and explained fully the expectation of the vehicle. Couldnt have asked for a nicer person to sell us a vehicle.

Natalie Smith, Gravells Kidwelly Dacia

2026-10-16

Absolutely excellent service from Lewis! 🚗 From start to finish, the whole experience of buying my car was smooth, stress-free and straightforward. Lewis was friendly, helpful and professional throughout, making the whole process so easy. I couldn’t

Sam Davies, Gravells Kidwelly Dacia

2026-10-09

Would happily buy another car from Karl.

Stewart Ryan, Gravells Kidwelly Dacia

2026-10-05

Great service from Gravells, Kidwelly, (particularly Karl) when we bought our new Dacia Sandero Stepaway. I would definitely recommend.

Graham Peake, Gravells Kidwelly Dacia

2026-10-02

Karl made the process of buying a car really easy! He explained everything clearly, answered all my questions, he took care of all the paperwork and was very polite and courteous. Thanks Karl, Amy

Amy Biott, Gravells Kidwelly Dacia

2026-10-01

Excellent service went over and above to help me sort everything out.

Peter Cross, Gravells Kidwelly Dacia

2026-09-26

We purchased a Dacia Duster Extreme from Gravells last week. We dealt with Karl Goble, who was polite, respectful and very knowledgeable. He explained all the features of the car, in a way that was easy to understand. We were very happy with the who

Helen Thomas, Gravells Kidwelly Dacia

2026-09-17

Lewis is a very professional salesman, efficient and well presented. Fluent with his delivery from start to finish and his knowledge of sales and we are completely satisfied of our a modern car. Diolch lewis Would highly recommend to others to purch

John alan Jones, Gravells Kidwelly Dacia

2026-09-07

My wife and myself bought a car from Gravells about 2 weeks ago and we are absolutely over the moon with the vehicle. It’s the second time we have purchased a vehicle from the Kidwelly branch and I think in the near future we will be going back again

Ian Evans, Gravells Kidwelly Dacia

2026-09-06

I bought a Bigster from Gravells, dealt with Karl Goble and was very happy with how the purchase was handled

Carol Onslow, Gravells Kidwelly Dacia

2026-08-28

Very pleased with the car, still finding things out, switches etc, surprise,surprise what did we find underneath the car?, one spare wheel and a car jack in a compartment in the car.

bridget bale, Gravells Kidwelly Dacia

2026-08-28

Excellent service as always. Thank you Ollie for going above and beyond!

Nia Thomas, Gravells Kidwelly Dacia

2026-08-26

Amazing service from Karl Goble, helped chose the right car for our family, even spoke us through all the gadgets on the vehicle before we left, had a courtesy call to check how we were getting on. Highly recommend this garage

Jess Massey, Gravells Kidwelly Dacia

2026-07-31

Great service when we changed our car for a 2023 Clio. Very professional and courteous dealing with Karl Goble. Very happy with new car.

Glenn Evans, Gravells Kidwelly Dacia

2026-07-30

Karl was very attentive and quickly answered any questions I had. We love the Renault R5 and the whole experience was easy and professional. Thank you.

Vaughan Harries, Gravells Kidwelly Dacia

2026-07-30

Perfect service from Karl Goble. Thank you fir a smooth transaction. The jogger is perfect . Thank you

David Massey, Gravells Kidwelly Dacia

2026-07-17

Great service from Karl. Thank you 🙏

Jess Massey, Gravells Kidwelly Dacia

2026-07-14

Thank you, Lewis, for your patience and help through our purchase :-)

Carl Harding, Gravells Kidwelly Dacia

2026-07-07

I have always had a good customer service at Dacia Kidwelly. I wanted to change my vehicle and spoke to Ollie. He ran me through all the details and ordered my new vehicle. He is very efficient and knowledgeable. He completed all the paperwork fo

Angela Suggett, Gravells Kidwelly Dacia

2026-06-25

I was treated extremely well and the lovely Carl Goble was so helpful, making sure I understood how everything worked. He spent time showing me what everything was for and helped me set up the data, etc. I don't think I would have managed it without

Michelle Grant, Gravells Kidwelly Dacia

2026-06-23